Capabilities

Strategic Patient Experiences

Our list of capabilities

Our strategists and creative directors mix human insights, industry best practices, and real empathy to create patient engagement programs that educate, motivate, and support at every step of the journey.

How we can help

Strategy Planning

Brand Planning & Positioning

Messaging & Strategy Workshops

Patient Journey Mapping

Launch Readiness & Planning

Omnichannel Strategy

Patient Adherence & Engagement Communication Strategy

Integrated Campaigns

MLR Management

How we work

Grounded in strategy, guided by empathy, and designed to improve engagement on all fronts, our work blends the right content, channels, and timing—so every touchpoint feels relevant and valuable.

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AUBAGIO

Treatment-sponsored patient community 

Supporting patient engagement & adherence at every stage of the journey.

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HemAssist Sanofi Support

Unifying multiple brands with a cohesive patient support program

Creating (and branding) a support program that united a diverse treatment portfolio.

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“My teams have worked with Cramer Health for five years, and they never disappoint! Not only do they always deliver strategic and creative work, but I’ve come to trust every member of their team.  If you’re looking for a true partner in a creative agency, Cramer Health is it.”
Director, Marketing, Sanofi
“What an engaging and well-structured brand planning workshop! Rich with insight, I am confident that this session created the right momentum and clarity to guide us toward impactful tactics that will elevate both provider and patient experience.”
VP, Head of Patient Experience and Access, Madrigal Pharmaceuticals
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